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Policies for Collectors Comics Online

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Please consult our policies by clicking any link below.


Shipping Policies

Duration of Time Prior to Shipping

Items purchased from Collectors Comics Online are generally shipped within one business day of receiving payment. From time to time, under special circumstances, we may take up to three business days to ship. In such cases, you will generally be notified.

  • For PayPal "instant" payments from an existing PayPal cash balance, debit balance or credit card, the duration of time you must wait before we ship your package is minimal. If early enough, we may ship the package the same day. Otherwise, we will ship the next business day.
  • Items paid with money order or cashier's check will also ship on the same day or the next business day.
  • Items paid with personal check will be shipped only after the check clears. Otherwise we have no recourse to obtain payment. For repeat customers, we may at our discretion waive this requirement, but this is in no way guaranteed.
  • Caveat emptor. Personal checks may take five to seven days to clear. Please realize that this is simply an inherent aspect of paying by personal check. (Ever see the Visa CheckCard commercials?) If this concerns you, please use another payment method.

Quality Packaging for Shipping

  • All comic books, magazines and collectibles are shipped flat, bagged and boarded, typically with additional support.
  • All digests, softcover, or hardcover novels or books are wrapped in bubble wrap and then boxed with padding or covered in heavy paper, to best protect the book during shipping.

Shipping Options

Domestic US

  • For domestic US sales, for orders under three pounds, standard procedure is to ship US Postal Service media mail.
  • Upon request, will also ship USPS Priority Mail. Buyer pays higher shipping costs.
  • Note that UPS does not ship to post office ("P.O.") boxes. You must provide a residential or business shipping address that includes a number, street, town or city and postal code.
  • For domestic US sales, for orders over three pounds, standard procedure is to ship via United Parcel Service Ground. Tracking information can be provided within 24 hours of shipping (upon request).
  • Upon request, will also ship via faster, more expensive classes of UPS. Buyer pays higher shipping costs.

International (Outside of the United States of America)

We will consider shipping internationally. Please contact us with specific details of the address to which you want the items to be shipped, to agree on shipping costs.

Shipping Upgrades

If requested, we will ship items using an expedited shipping method. Otherwise, generally, we will ship media mail or UPS Ground.

At our discretion, we may choose to ship your package using a faster, more expensive method than our standard policy indicates. You will not be charged extra in these cases. Why? Generally, there are times when it might only cost a dime or so more for priority mail than the media rate, or a dollar more for 2-day service rather than UPS ground... and being impatient ourselves, we can't see making you wait for your books.

Shipping and Handling

Handling fees are added to each order to cover time and materials. Handling fees generally range between a half dollar and five dollars, with most falling in the middle.

Note that we will combine multiple items ordered in a single package whenever possible to save on shipping, tracking, labor and materials.


Payment Policies

Forms of Payment Accepted

Acceptable forms of payment include cash, check, money order, and electronic payment through PayPal. We do not accept responsibility for cash sent through the U.S. Mail or any other postal system and discourage cash payments. We accept credit card payments only through PayPal.

PayPal Payment Addresses

Credit card, debit card, eCheck, bank draft, and payments from an existing PayPal balance are all accepted using PayPal address creditcards@collectorscomicsonline.com.

Two percent (2%) Discounts May Be Available

Use our PayPal personal account: If you have an existing PayPal balance, or authorize an electronic fund transfer from your bank account on record with PayPal, you can authorize payment directly to our verified personal PayPal account, using email address bids@collectorscomicsonline.com . When we save on transaction fees, you save too.

This discount is not always available. PayPal limits personal accounts to $500 in transactions monthly. If our account has gone beyond that amount in activity, we will not be able to process payments sent to this address and will respectfully request you to use our Premiere account at the regular rate.

Partial Payments

Customers shall make all payments in full. Payment or receipt of a payment of any collectibles, products, or other merchandise of less than the full amount due shall be deemed to be nothing more than a partial payment on that account. Under no circumstances shall the acceptance by Collectors Comics Online of a partial payment consitute accord and satisfaction of full debt owed, nor will our acceptance of a partial payment forfeit our right to collect the balance due on account, despite any endorsement, stipulation, or other statement on or accompanying any check, money order, electronic or cash payment.

Bounced Checks

Checks sent for payment which are returned by our bank for any reason (insufficient funds, etc.) will be assessed a fee ranging from ten to thirty dollars (U.S.) to cover bank fees and associated costs. These fees will be added to the amount originally owed. Customers will be notified accordingly.
We reserve the right to change the amount of this fee based on changes regarding costs incurred. Updating this web site to include revised fees constitutes notice.
This penalty, plus the original amount owed, must be paid within ten (10) days from the date of refused payment by the bank. This amount - and all subsequent payments for the next six months - must be in the form of a guaranteed payment (cash, a money order or certified check only).

We reserve the right to initiate collections and permanently note such failed payment on your credit history.

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Privacy Policy

 

Collectors Comics Online is committed to honoring the privacy of our customers and visitors. The following privacy policy will help you understand how Collectors Comics Online collects, uses, and safeguards the personal information you provide on our web site.

Information Collection

Anonymous Browsing

When you browse Collectors Comics Online' web site, you do so anonymously. We don't collect personal information - including your e-mail address. We may choose to log your IP address (the Internet Protocol address, which is typically generated each time an Internet user dials up to the Internet or begins an Internet session on their corporate network) in order to learn which parts of our web site are visited (and thus useful). However, we do not link your IP address to anything personally identifiable. The only other information we may collect without your explicitly sending it to us is supplied by your web browser - information such as the type of computer and operating system you are using.

Other Information

From time to time, Collectors Comics Online or our affiliates will offer other products or services - such as free web clip art, stock photography, Web hosting, or free web-based email.

In these cases, Collectors Comics Online or our affiliates may require additional information, or may ask you to establish a username and password to log in to certain services. These services may have additional terms of use that you should read to better understand all of your options regarding your personal information.

Third Parties

Collectors Comics Online is not responsible for the actions of third parties. Some of our services may be provided through third parties, such as web-based email. These services may have additional terms of use that you should read to better understand all of your options regarding your personal information. If you are using a service obtained through Collectors Comics Online that provides you service through a third party, that party is fully legally responsible.

Links

The Collectors Comics Online web site contains links to other Internet sites. These links, unless otherwise stated, are not endorsements of any products or services in such sites. Consequently, no information in those sites are implicitly endorsed or approved by this site or this company. Explicit endorsements are intentional. Should you have difficulties with any company with whom Collectors Comics Online provides an explicit endorsement, please
contact us regarding the matter so that we may consider removal of said endorsement. Please see above regarding our legal standing concerning third parties.

Complaint and Redress

Collectors Comics Online is only interested in working with reputable companies that also protect your privacy. While Collectors Comics Online has no legal responsibility for the actions of other companies, we desire to keep all of our customers fully satisfied. Please report any breaches of privacy to us and if warranted, we will discontinue the use of that service vendor. At times we may request that you voluntarily supply us with personal information, such as your e-mail address and postal address, for purposes such as corresponding with us, purchasing our products or services, etc. For example, if you purchase back issue comics from Collectors Comics Online, we collect information required to complete the sale and shipping. All of the information we collect is submitted by you willingly .

Like many other commercial web sites, the Collectors Comics Online web site may use a standard technology called a "cookie" to collect information about how you use the site. This allows us to keep track of certain statistical information that helps us improve our site.

Information Use

If you provide us with your e-mail or postal address, or have done so in the past, we may contact you regarding your satisfaction with the products or services we offer; for purposes of maintaining an account you may hold; to determine whether our web site answered any questions you may have; or to notify you of other products or services we can provide.

We do not sell your email address or personal information to list brokers, spammers, or anonymous parties. We may, on rare occasion, share information such as your email address and account history with select companies affiliated with Collectors Comics Online. If you do not want us or other companies to contact you, you can contact us stating a desire not to receive correspondence, and Collectors Comics Online will respect your wishes. WE DO NOT UTILIZE ELECTRONIC BULK MAIL, BULK MAIL SERVERS OR BULK MAIL SERVICES.

Web Users Under 18 Years of Age

We do not solicit data from minors unless that individual is opening an account or otherwise purchasing a product or service from Collectors Comics Online. We encourage parents and guardians to spend time online with their children and to participate in the interactive activities offered on the sites their children visit. No information should be submitted to, or posted at, Collectors Comics Online' web site by visitors under 18 years of age without the consent of their parent or guardian.

Your Acceptance of These Terms

By using our site, you signify your assent to the Collectors Comics Online Internet Privacy Statement. If you do not agree to this policy, please do not use our site. We reserve the right, at our discretion, to change, add, or remove portions of this policy at any time. Please check this page periodically for changes. Your continued use of the Collectors Comics Online site following the posting of changes to these terms signifies your acceptance of any such changes.

Collectors Comics Online' privacy statement is subject to change at any time and without notice. Please check here for updates.

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Copyright and Trademark Notices

  • "Collectors Comics Online", "Collectors Comics Online.com", "buycomicsonline.net", and all corresponding logos and properties are ™ and © 2003, 2005, 2005 by Collectors Comics Online. All rights reserved.
  • "DC Comics", "Marvel Comics", "Dark Horse Comics", "Abstract Studio", "Image Comics", and all other logos, images, and properties are ™ and © of their respective owners. All rights reserved.

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All content © 2003, 2005, 2005 by Collectors Comics Online.com